Privacy policy

1. An overview of data protection General information The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term „personal data“ comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy. Data recording on this website Who is the responsible party for the recording of data on this website (i.e. the „controller“)? The data on this website is processed by the operator of the website, whose contact information is available under section „Information Required by Law“ on this website. How do we record your data? We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form. Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access this website. What are the purposes we use your data for? A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns. What rights do you have as far as your information is concerned? You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section „Information Required by Law“ on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency. Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section „Right to Restriction of Data Processing.“ Analysis tools and tools provided by third parties There is a possibility that your browsing patterns will be statistically analysed when your visit this website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about the tools and about your options to object, please consult our Data Protection Declaration below. Google Tag Manager We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool with which we can integrate tracking and statistics tools and other technologies into our website. Google Tag Manager does not create user profiles itself, does not save cookies and does not perform any independent analyses. It is only used to manage and execute the tools that are integrated via Google Tag Manager. However, Google Tag Manager records your IP address, which can also be transferred to the parent company of Google in the United States of America. The use of Google Tag Manager takes place on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the fast, uncomplicated integration and management of various tools on its website. Provided that appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR; consent can be withdrawn at any time. Google Analytics This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyse the behaviour of website visitors. This provides the website operator with various types of usage data, such as page views, length of visit, operating systems used, and origin of the user. This data may be compiled by Google into a profile, which is assigned to the respective user or their device. Furthermore, we can use Google Analytics to record, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the recorded data sets and employs machine learning technologies for data analysis. Google Analytics uses technologies that allow the user to be recognised for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information recorded by Google regarding the use of this website is usually transferred to a server of Google in the USA, where it is saved. This analysis tool is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. Provided that appropriate consent has been requested (e.g. consent to the saving of cookies), processing takes place exclusively on the basis of Art. 6(1)(a) GDPR; consent can be withdrawn at any time. Data transmission to the USA is based on the standard contractual clauses of the EU Commission. You can find details here: https://privacy.google.com/businesses/controllerterms/mccs/. IP anonymisation We have activated the IP anonymisation function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transferred to the USA. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage to the website operator. The IP address transferred by your browser within the scope of Google Analytics is not combined with other Google data. Browser plugin You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can find more information on the handling of user data by Google Analytics in the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=en. Data processing We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics. Demographics on Google Analytics This website uses the “Demographics” function from Google Analytics in order to be able to display suitable advertising to website visitors within the Google advertising network. This allows reports to be created that contain statements on the age, gender and interests of website visitors. This data comes from interest-based advertising from Google and user data from third-party providers. This data cannot be assigned to a certain person. You can deactivate this function at any time using the ad settings in your Google account or generally prevent Google Analytics from collecting your data as shown in point “Objection to data collection”. Storage period Data saved by Google at a user and incident level, which is linked to cookies, usernames (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID), is anonymised or deleted after 2 months. You can find details on this at the following link: https://support.google.com/analytics/answer/7667196?hl=en 2. Hosting External Hosting This website is hosted by an external service provider (host). Unser Webhoster ist Mittwald CM Service GmbH und Co.KG, Königsberger Straße 4-6 32339 Espelkamp. Informationen zum Datenschutz bei Mittwald finden Sie unter https://www.mittwald.de/datenschutz Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site. The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data. Execution of a contract data processing agreement In order to guarantee processing in compliance with data protection regulations, we have concluded an order processing contract with our host. 3. General information and mandatory information Data protection The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration. Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected. We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access. Information about the responsible party (referred to as the „controller“ in the GDPR) The data processing controller on this website is: MDS Maschinen- und Werkzeugbau GmbH & Co. KG Ditthornstraße 22 D-93055 Regensburg Phone: +49 (0) 941 6042-210 E-mail: info@mds-r.de The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.). Designation of a data protection officer as mandated by law We have appointed a data protection officer for our company. Datenbeschützerin Regina Stoiber GmbH Frau Regina Stoiber Unterer Sand 9 D-94209 Regen Phone: +49 (0)9921 9062 720 E-mail: mds.dsb@datenbeschuetzerin.de Revocation of your consent to the processing of data A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation. Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR) IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR). IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR). Right to log a complaint with the competent supervisory agency In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses. Right to data portability You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible. SSL and/or TLS encryption For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from „http://“ to „https://“ and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties. Information about, rectification and eradication of data Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section „Information Required by Law.“ Right to demand processing restrictions You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section „Information Required by Law.“ The right to demand restriction of processing applies in the following cases: In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data. If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data. If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication. If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data. If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU. Rejection of unsolicited e-mails We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section „Information Required by Law“ to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages. 4. Recording of data on this website Cookies In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called „session cookies.“ They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website. You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited. Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration. Server log files The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises: The type and version of browser used The used operating system Referrer URL The hostname of the accessing computer The time of the server inquiry The IP address This data is not merged with other data sources. This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded. Contact form If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent. The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your agreement (Art. 6 Para. 1 lit. a GDPR) if this has been requested. The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods. Request by e-mail, telephone or fax If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent. The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us. The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected. Registration on this website You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration. To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process. We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations. 5. Google Services Google Analytics This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored. The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. If a corresponding agreement has been requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time. IP anonymization On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyse your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession. Browser plug-in You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Objection to the recording of data You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt out cookie, which prevents the recording of your data during future visits to this website: Google Analytics deactivation. For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en. Contract data processing We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics. Archiving period Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 month. For details please click the following link: https://support.google.com/analytics/answer/7667196?hl=en 6. Custom Services Job Applications We offer website visitors the opportunity to submit job applications to us (e.g. via e-mail, via postal services on by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.  Scope and purpose of the collection of data If you submit a job application to us, we will process any affiliated personal data (e.g. contact and communications data, application documents, notes taken during job interviews, etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are § 26 New GDPR according to German Law (Negotiation of an Employment Relationship), Art. 6 Sect. 1 lit. b GDPR (General Contract Negotiations) and – provided you have given us your consent – Art. 6 Sect. 1 lit. a GDPR. You may revoke any consent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application. If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of § 26 New GDPR and Art. 6 Sect. 1 lit. b GDPR for the purpose of implementing the employment relationship in our data processing system. Data Archiving Period If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies. Longer storage may also take place if you have given your agreement (Article 6 (1) (a) GDPR) or if statutory data retention requirements preclude the deletion. 7. Website Extensions Script Libraries We use different script libraries to implement certain functions on our website. If you have activated Java Script in your browser and have not installed a Java Script Blocker, your browser can transmit personal data to the library's server. Processing is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in programming and optimising the functionality of his website using script libraries. In order to prevent the execution of Java-Script code as a whole, you can install a Java-Script blocker. Content Delivery Networks This website uses the bootstrap technology for a modern design and presentation of the offered content on different devices. The provider is NetDNA, LLC. (MaxCDN), 3575 Cahuenga Blvd West suite 330, Los Angeles, Ca 90068, USA. To increase the loading speed of our websites, we use the BootstrapCDN (Content Delivery Network) from MaxCDN to deliver libraries to your browser. It is very likely that you have already downloaded one of these libraries from the BootstrapCDN by visiting another website. In this case, your browser can access the cached copy. If your browser does not have a cached copy or download the file from the BootstrapCDN for some other reason, your IP address will be transmitted to MaxCDN during the connection to the BootstrapCDN server. The processing is based on our legitimate interest in providing you with a functioning Internet presence. The processing is based on Art. 6 para. 1 lit. f GDPR. The website operator has a justified interest in the optimised presentation of the contents. Further information on data protection at NetDNA, LLC. (MaxCDN) can be found at: https://www.maxcdn.com/legal/#pp Newsletter CleverReach This website uses CleverReach for the sending of newsletters. The provider is the CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service that can be used to organize and analyse the sending of newsletters. The data you have entered for the purpose of subscribing to our newsletter (e.g. e-mail address) are stored on servers of CleverReach in Germany or in Ireland. Newsletters we send out via CleverReach allow us to analyse the user patterns of our newsletter recipients. Among other things, in conjunction with this, it is possible how many recipients actually opened the newsletter e-mail and how often which link inside the newsletter has been clicked. With the assistance of a tool called Conversion Tracking, we can also determine whether an action that has been predefined in the newsletter actually occurred after the link was clicked (e.g. purchase of a product on this website). For more information on the data analysis services by CleverReach newsletters, please go to: https://www.cleverreach.com/en/features/reporting-tracking/. The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR).  You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation. If you do not want to permit an analysis by CleverReach, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website. The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected. After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest. For more details, please consult the Data Protection Provisions of CleverReach at: https://www.cleverreach.com/en/privacy-policy/. Execution of a contract data processing agreement We have entered into a contract data processing agreement with CleverReach and implement the strict provisions of the German data protection agencies to the fullest when using CleverReach. Use of Moodle for training courses  For the provision of training, we provide our customers with “Moodle”. E-learning courses for certain MDS products, documentation and operating instructions are made available on the platform.  The account is created manually by MDS with your first name, last name, company affiliation, and e-mail address. You will receive a confirmation email once the user account is created. You will not be able to access the platform until you confirm this link.  Your username, password (encrypted), IP address and the log files are stored to enable you to log into the platform.  Data processing on the basis of a contract pursuant to Art. 6(1)(b) GDPR. Furthermore, the processing is based on a legitimate interest pursuant to Art. 6(1)(f) GDPR. The controller has a legitimate interest to provide its customers with a knowledge database and up-to-date documents relating to the products.  The data is stored on the server of Mittwald. A data processing agreement has been concluded with Mittwald. More information about the web host can be found at: https://www.mittwald.de/datenschutz.  The user account will be deleted 12 months after the last login.  Ticket system IT To ensure customer support and prioritise and document enquiries, we use the ticket tool freshdesk. The provider is Freshworks GmbH, Neue Grünstraße 17, 10179 Berlin. When you submit a ticket, we collect from the enquirer: surname, first name, e-mail address, telephone number, circumstances, information about machines, accompanying documents (Excel, photos, etc.). Depending on the type of fault, personal data may be contained in the description of the fault itself. It is possible to display which tickets have been sent to the system with which subject for every contact. The processing of the data is based on a business purpose pursuant to Art. 6(1)(f) GDPR. The controller has a legitimate interest in providing and optimising customer support. The employees have access to the data in order to process and respond to it. A data processing agreement has been concluded with the provider of the ticket system. The data is saved within the scope of the collaboration. 8. Social Media Job evaluation with Kununu Our employees can evaluate us as an employer at Kununu. The provider is kununu GmbH, Neutorgasse 4-8, Top 3.02, 1010 Vienna, Austria. We have included a graphic on our website that shows the current status of our evaluation at Kununu. To display the graphic, your IP address is transmitted to Kununu's server. Further data is not collected in this context. The use of Kununu is in the interest of a simple and convenient presentation of our ratings. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The platform operator may process personal data for his own purposes. We have no influence on this. Further information on data protection at Kununu can be found at https://privacy.xing.com/de/datenschutzerklaerung Xing We operate a company website on the business platform Xing of the provider XING SE, Dammtorstraße 30, 20354 Hamburg, Germany. On this company page we inform you about news about our company, our company itself and current job offers. In addition, you can see an overview of our employees if they are registered with Xing and have released this view. You can evaluate our company, evaluate us as an employer and enter us as a desired employer and if necessary further functions which the platform offers. Depending on your privacy settings on the platform, your profile and the functions you have performed may be visible to the outside world. This takes place on the basis of your voluntary consent to the provision of information in accordance with Art. 6 (1) lit. a GDPR. You can revoke this at any time by deleting or deactivating the information or by sending the operator of the platform an e-mail requesting deletion. If you contact us via the chat function of the platforms, we process your information for communication with you. Basis for the data processing is a contract or a pre-contractual measure according to art. 6 (1) lit. b GDPR. The platform operator may process personal data for his own purposes. We have no influence on this. You can find the data protection declaration with information on processing at: https://privacy.xing.com/de/datenschutzerklaerung YouTube Chanel We have set up a YouTube channel where you can watch videos of us. YouTube is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. Responsible for data privacy protection is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. You can subscribe to our channel to stay informed about new videos from us. According to your privacy settings we can see that you have subscribed to our channel. If you make any comments, likes or other interactions, you must comply with the provider's privacy policy. YouTube as platform operator processes personal data of its users and visitors, creates statistics and user profiles if necessary and uses the data for advertising purposes. The data can also be used for market and opinion research. Your information is collected via cookies and can be supported by the fact that you are logged on to the platform. This processing is based on the legitimate interest of the person responsible pursuant to Art. 6 (1) lit. f GDPR to provide you with the best possible information about our service. As the operator of YouTube, we have no influence over the processing of YouTube. For more information about YouTube's processing of the data, please visit: https://policies.google.com/privacy An opt-out is possible at: https://adssettings.google.com/authenticated Information about the Privacy Shield (US Privacy Certificate) can be found at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. You can also assert your rights of use directly with the provider. If you contact us via the chat function of the platforms, we will process your information for communication with you. The basis for data processing is a contract or a pre-contractual measure pursuant to Art. 6 (1) lit. b GDPR. Our social media appearances Data processing through social networks We maintain publicly available profiles in social networks. The individual social networks we use can be found below. Social networks such as Facebook, Google+ etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail: If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address. Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside of your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to. Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals. Legal basis Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) (a) GDPR). Responsibility and assertion of rights If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g. Facebook). Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider. Storage time The data collected directly from us via the social media presence will be deleted from our systems as soon as the purpose for their storage lapses, you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions - in particular, retention periods - remain unaffected. We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g. in their privacy policy, see below). Individual social networks LinkedIn We have a LinkedIn profile. The provider is the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. If you want to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. For details on how they handle your personal information, please refer to LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy. (Stand:14.10.2020)

2022-07-Duty-to-inform-customers.pdf