autoriv fasteners automation service hotline technical support

Technical support and service

The MDS service team supports you with malfunctions of your assembly system and if service is required. The smooth operation of your MDS system is our top priority. We are here to assist you with any questions you may have.

Technical support

In case of a malfunction or a need for service on one of our systems, please contact our technical support:

Tel: +49 941 6042-311
E-Mail: service@mds-r.de
Please provide us your machine number, refer to the machine type plate.

Please send us your service request via the service portal.

Spare parts department

In our onlineshop for you will easily find the right part for your MDS product. We are here for you if you need assistance in choosing the suitable spare parts:

Mail: spare.parts@mds-r.de

You can request your safety and basic package directly from us. Please provide us your machine number, refer to the machine type plate.

Please send us your request via the service portal.

Further information and downloads

GSDML-file for docking at B&R controller and PROFINET-Networks

The GSDML file download contains two different versions. Please use the file with the lower version number: X20IF10E3-1_NETX V1.0.0.0-V1.2.x.x

GSDML-file for docking at B&R controller and PROFINET-Networks